Forum Discussion

Gincofrzgott's avatar
Gincofrzgott
3 years ago
Solved

Apex legends lost account

Hello, I have an issue, I linked my Playstation account with an other ea account and lost everything on apex legends except my stats, but no skin, nothing that I've paid for. And I wanted to reverse ...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @Gincofrzgott,

You can always reach out to our live support team via the following link:

https://help.ea.com/en/help-home/

They should be able to help you unlink your account so you can link it back to the original EA account.
  • Kstan777's avatar
    Kstan777
    3 years ago
    @EA_QueenBee So what about all the players who can't relink to an old account? As you can see in the picture all the tabs are greyed out and he has flashing - 9999 currency. So a bunch of players are completely locked out of half the game. I can't select anything other then play and clubs. Can't access anything else. Can't even open apex packs.
    • Poulpynou's avatar
      Poulpynou
      2 years ago

      Hello !

      I have the exact same problem. All tabs are grayed and i can't use my old account since EA deleted it for inactivity. What should I do ?

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