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LUCKILYRICHNESS's avatar
LUCKILYRICHNESS
5 years ago
Solved

Apex Legends Startup Frame Freeze... HELP!

Help Needed Immediately...

I have installed Apex legend for the third time, and still have the same problem.
After I run the game, it loads normally till click left mouse button to continue. After a few seconds, the app stops responding and never responds, I waited 5 hours today. 

I have literally tried all the fixes I could read, none worked, and I am so mad that I am almost crying.

My PC specs are

Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Ram 8 GB
Graphics Card - Intel HD Graphics 4000

Need the help very quickly, please...

  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @LUCKILYRICHNESS your GPU would not meet the minimum requirements to run the game.

    To run the game you would need to meet the minimum requirements for the game: https://www.origin.com/irl/en-us/store/apex/apex#store-page-section-requirements

    MINIMUM REQUIREMENTS

    OS: 64-bit Windows 7
    Processor (AMD): AMD FX 4350 or Equivalent
    Processor (Intel): Intel Core i3 6300 or Equivalent
    Memory: 6GB - DDR3 @1333 RAM
    Graphics card (AMD): AMD Radeon™ HD 7730
    Graphics card (NVIDIA): NVIDIA GeForce® GT 640
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 22GB

    RECOMMENDED REQUIREMENTS

    OS: 64-bit Windows 7
    Processor (AMD): Ryzen 5 CPU or Equivalent
    Processor (Intel): Intel Core i5 3570K or Equivalent
    Memory: 8GB - DDR3 @1333 RAM
    Graphics card (AMD): AMD Radeon™ R9 290
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 970
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: Broadband Connection
    Hard-drive space: 22GB

    Darko

6 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @LUCKILYRICHNESS your GPU would not meet the minimum requirements to run the game.

    To run the game you would need to meet the minimum requirements for the game: https://www.origin.com/irl/en-us/store/apex/apex#store-page-section-requirements

    MINIMUM REQUIREMENTS

    OS: 64-bit Windows 7
    Processor (AMD): AMD FX 4350 or Equivalent
    Processor (Intel): Intel Core i3 6300 or Equivalent
    Memory: 6GB - DDR3 @1333 RAM
    Graphics card (AMD): AMD Radeon™ HD 7730
    Graphics card (NVIDIA): NVIDIA GeForce® GT 640
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 22GB

    RECOMMENDED REQUIREMENTS

    OS: 64-bit Windows 7
    Processor (AMD): Ryzen 5 CPU or Equivalent
    Processor (Intel): Intel Core i5 3570K or Equivalent
    Memory: 8GB - DDR3 @1333 RAM
    Graphics card (AMD): AMD Radeon™ R9 290
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 970
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: Broadband Connection
    Hard-drive space: 22GB

    Darko

  • LUCKILYRICHNESS's avatar
    LUCKILYRICHNESS
    5 years ago

    Then there is now way for me to play...?☹️

    Edit : I have seen many youtubers playing with Intel HD Graphics...

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @LUCKILYRICHNESS they may have a more up to date integrated GPU.


    The only thing you could try is to lower every setting to the lowest and try again but there is no guarantee that it will work as you do not meet the minimum specs.

    Darko 

  • LUCKILYRICHNESS's avatar
    LUCKILYRICHNESS
    5 years ago

    Yea well... Thanks for your time... Will definitely play once I build a proper PC..

    Thanks

  • Rideeer's avatar
    Rideeer
    4 years ago

    Hello I have the same problem and I have all the specs. I tryed to talk and EA customer service and told me to ask it here. After I lunch apex It freeze after the left click to continue. It's been like this since the last patch for gaiden event.  

    I am on PC and I checked I have all the specs I run everything in Max quality and bigger games as well Idk what that happened. I tryed deleting apex and origin, dowloading it again twice, repair, run as adim.. nothing works. 

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