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FootLongFeil's avatar
FootLongFeil
5 years ago
Solved

Apex Packs Disappearing

This definitely isn't the first time this has happened but i thought i was just crazy. I hit level 415 and it shows i was rewarded an apex pack which i then go to open and nothings there. Thankfully ...
  • EA_David's avatar
    EA_David
    5 years ago

    @FootLongFeil Thanks for the video. As for the repeated skin, unfortunately all I have is an internal text string "weapon_skin_3030repeater_rare_03", so one of the rares.
    Fortunately the card pose is human-readable, it's Wraith's "Blink of an Eye", and the Horizon frame is "Tessellate".

    Looking now I see you're on PS4 and you might have been affected by the server/progress issues.

    I suspect your XP got rolled back when the resolution for that issue was implemented, as I can see you getting the pack/tokens for hitting 415 earlier than the daily timer and remaining days on your video indicate.

    So I think you hit level 415 twice, once about 34 hours ago, and once more shortly before you created the thread. And as you should have the rewards for hitting 415 already, it didn't grant them the 2nd time.

FootLongFeil's avatar
FootLongFeil
5 years ago

I just went back on to check again to see my loadouts and there wasnt any red dot indicating new items and tried looking to see if anything looked new off memory, but nothing stood out. If you could tell me what the 303 skin was called would definitely help, if its not a hassle. Heres the video of me receiving the pack then not opening due to absence of. I just trimmed out the fight but can put up the whole thing if needed. Thanks

https://youtu.be/ndATgOsFd0s

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago

@FootLongFeil Thanks for the video. As for the repeated skin, unfortunately all I have is an internal text string "weapon_skin_3030repeater_rare_03", so one of the rares.
Fortunately the card pose is human-readable, it's Wraith's "Blink of an Eye", and the Horizon frame is "Tessellate".

Looking now I see you're on PS4 and you might have been affected by the server/progress issues.

I suspect your XP got rolled back when the resolution for that issue was implemented, as I can see you getting the pack/tokens for hitting 415 earlier than the daily timer and remaining days on your video indicate.

So I think you hit level 415 twice, once about 34 hours ago, and once more shortly before you created the thread. And as you should have the rewards for hitting 415 already, it didn't grant them the 2nd time.