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sonjtzu's avatar
sonjtzu
New Rookie
14 days ago
Solved

Banned After Account Was Hacked ,Appeals Ignored Despite Proof

Hi EA Team and Community,   I’m reaching out here because I’ve exhausted all other support options and I truly need help.   My Apex Legends account was hacked, and after working with EA support, ...
  • EA_Aljo's avatar
    EA_Aljo
    13 days ago

    Hello. I'm sorry to say, we're not able to directly help with bans over the EA Forums. If you have disputed the ban 3 times and it still hasn't been lifted, it will need to remain in place.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 days ago

Only the first 3 disputes will be investigated. Further disputes will be denied. There is nothing else that can be done about this, unfortunately.

sonjtzu's avatar
sonjtzu
New Rookie
8 days ago

It's like the time and money spend on the game is just gone!! Is it even legal to ban someone without an actual reason and be done with it, without any explanation whatsoever, So they can just ban people like that? 

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