banned and can't start a case
i got banned for nothing, no cheating, not even received any e-mail regarding the ban, i don't even know why i'm banned. When i want to contact ea it's always '403 forbidden'. I just can't do anythin...
Forum Discussion
EA_David
Community Admin
Community Admin@Coald04 Can you try using a different browser? There's no reason the site shouldn't be available for you.
If the different browser doesn't help, can you try a restart of your system/router and see if that helps.
I actually have a very similar issue! I wanted to login to ea help to check my case and the “403 forbidden” appears. No matter my device or IP address.
- @EA_David hi i did everything i could, tried a different browser, restarted my modem, even tried another OS, on chrome i could finally enter your link but when i hit 'contact us' i get '403 forbidden' again.
i didn't recieve any mail with the explaination of my ban, so i don't know either why i'm banned
- EA_David
Thank you, we're looking into it.
I can't see what's actions are taken on an account but there were recently some suspensions issued for an exploit Drew McCoy mentions here, if that's a potential factor: https://twitter.com/DKo5/status/1186805263971557379?s=19I think it's my case, but he didn't mention how much time the ban lasts. I didn't though this was considered as a cheat, 'cause almost everyone i played with, was doing it as normal thing. Also there was no warning at all that could warn me about its danger of getting banned, so i'm a little upset about this. I don't find this wrong cause it is probably a glitch, but at least give me the possibility to know that it's a thing i shouldn't do before it's too late.
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