banned by my support agent
Opened a ticket to follow up on a (very toxic) player I reported the day prior - a few days later I get a follow up on my ticket saying I've been banned for harassments. Has this happened to anyone?...
Forum Discussion
EA_Mako
Community Manager
Community ManagerThis is with our ToS team still, so beyond that I'm afraid you'll need to wait for them to review it.
Unfortunately I don't have any other information aside from the current status of that issue, sorry.
As an aside, I have removed a few posts that got off-track. There's no need to come into the thread just to doubt the OP or tell them to deal with something without knowing what was said, which really isn't appropriate for the forums either.
Thanks folks.
@EA_Mako checking in on this - I’m on day 4 of a suspension for something I didn’t do. I’ve tried the call back option multiple times but no call. Is there no way to expedite a case that’s obviously a mistake?
- EA_MakoHey @ehlkish,
Speaking with an advisor directly wouldn't speed things along, I'm afraid. The ToS team is the only one able to review this, and that just depends on your place in their queue.
They'll review those cases in the order received so there is not a way to expedite this, sorry.
