Forum Discussion

therealCyykoh's avatar
13 hours ago

Bloodhound Edition skins missing from my cross progression

Basically the title, I am not sure i have ever had another EA account and my xbox account that I purchased the Bloodhound Edition from is linked to my EA account, is it possible to see where that went or get it added back to my account?

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey therealCyykoh​,

    You would need to contact support with the steps in the previous article regarding missing content and provide what information you can, however given how much time has passed it's possible they may not be able to confirm or assist either.

    You'd need to reach out to check however, I cannot confirm your eligibility via the forums, sorry. 

  • therealCyykoh's avatar
    therealCyykoh
    Newcomer
    11 hours ago

    I have the order number for my purchase on Xbox, the emails are the same between my EA and Microsoft account, the account is linked, I dont really understand what to do here.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hey therealCyykoh​,

    You can try checking through the steps below to see if there's anything that can be recovered, but I'm afraid we wouldn't be able to review or add anything to your account through the forums. You can see more information about how cross progression works and was implemented here, but after this much time we wouldn't be able to make any changes or add anything that didn't show up back when that took effect.

    How to get help with missing packs, coins, or content in Apex Legends? 

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