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OkiOppaiLegit's avatar
OkiOppaiLegit
2 years ago

Booting Up Apex from Log in screen, BLUE SCREENS my pc

So... heres the deal : 

I downloaded Apex's newest update, I start up the game, and get to the part where you have to click the mouse button to continue login. It freezes on this screen and does 1 of 2 things. Either 1, crashes and closes game, or 2, completely bricks my pc and the blue screen of death comes up. What the hell is causing this?

I will explain what I have done to try and fix the problem, here is what I have already tried:

- Repairing the Apex files - Didnt Work

- Repaired Windows files - Didnt work

- Downloaded ALL graphical driver updates - Didnt work

- Re-installed Apex - Didnt work

- Re-installed Apex AGAIN - Didnt work

- Repaired RE downloaded Apex Files - Didnt work

- After multiple bricking of the pc thanks to ea's * app I then did a system restore to the week prior and tried again: Didnt work

- Reinstalled everything from the system restore to the current patch: Didnt work

- REINSTALLED WINDOWS, RE INSTALLED EA APP, RE INSTALLED APEX, CHECKED THE FILES: DID. NOT. WORK

ALSO I found out that when i tried to boot up Dead space through eas app, by accident i might add, IT ALSO BRICKED THE PC.

Im starting to think that this app is * up my pc.

My specs for the pc are as follows : 

Processor 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz
Installed RAM 128 GB (128 GB usable)
System type 64-bit operating system, x64-based processor
Windows 11 PRO

GeForce RTX 4090 Graphics card

Hopefully someone out there can help me because this * * STINKKKKSSSSS

Thank you and kind regards.

7 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @OkiOppaiLegit 

    There is a small possibility your RAM is too highly clocked*, especially if you have overclocked it yourself or are using an overly aggressive XMP profile. 

    If this may be the case, downclocking the RAM slightly may help, thanks.

    *similar for GPU clocking too

  • OkiOppaiLegit's avatar
    OkiOppaiLegit
    2 years ago

    Hi,

    it's at 4000MHz 

    is that considered to actually be high?

    Why would this cause it to mess up?

  • pengutam's avatar
    pengutam
    2 years ago

    brother same. it either crashed or my whole PC just restarts. and I thought it was a hardware issue too but the thing is it doesn't do that with any other game.

  • OkiOppaiLegit's avatar
    OkiOppaiLegit
    2 years ago

    So here is the fix, for anyone with this exact problem, Install that latest version of C++ Redistributables

    Youre welcome.

    My girlfriend was the magician that figured it out, thanks for nothing EA.

  • illamerica's avatar
    illamerica
    2 years ago
    @OkiOppaiLegit yeah i've tried all of that. Pretty much tried every fix you possibly could think of in the past couple days. No idea what to do anymore