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Akfoc's avatar
2 years ago
Solved

bought HWID banned PC

I bought a pc which is hardware banned on apex. Is it possible for ea to lift it so I can install apex and play?
  • EA_Mako's avatar
    2 years ago

    Hey @Akfoc,

    If you're trying to play on a system that has been hardware banned, you would need to have the original account holder appeal the ban with our Terms of Service team to see if that can be removed.

    This would only be possible if the original account that was actioned has that overturned on appeal. We would not be able to assist otherwise, I'm afraid.

    If you're in contact with that individual, you can have them try reaching out to the ToS team using these steps to appeal the action.