Cant connect into a match after playing 3 games
So i have recently been having a problem after the ranked spilt begun on olympus.
I can play 3 matches at a time and on the 4th match I cannot connect at all, and I'm forced to restart my game or else it will be a permanent loading screen.
this has really impacted my gaming experience by ALOT. really want to get this fixed.
I have tried
- Reinstalling my game
- Reboot my internet router and modem
- Reboot my device
Product: Apex Legends
Platform: PC
What is your gamertag/PSN ID/EA Account name? ili (Steam) / iliszn (Origin)
Are you using any software with an overlay? NVIDIA Overlay
Where did the issue occur? After queue pops up (lobby)
Which Legend were you playing (if applicable) -
Which Legends were your squad mates using (if applicable) -
Where did the issue occur? In the loading screen into a game.
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Get into a game.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Queuing for a game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 23/3/21 - still on going.
How often does the bug occur? After 3 games
How severe is your issue? Major it slows my ranked grind ALOT.
What happens when the bug occurs? After 3 games i try to queue into a new one, i get a permanent loading screen.
What should be happening instead? I should be connected into a game where i can pick my legend.
Steps: How can we find the bug ourselves? Nothing I can provide unless you guys will contact me for any required details.
Alright, i have found a solution that worked for me.
My Malwerebytes detected some kind of malwere that was affecting my connectivity. Went ahead and deleted it, rebooted my pc. and just to make sure reinstalled apex legends and it started working like usual.
this took way too long to figure out and i hope this helps some people out if they experience issues like these.
