Unable to provide feedback to EA customer service regarding the issue

Yesterday when I was playing Apex, I suddenly reminded that my account was banned.However, I went into EA Help to find the reasons and cases for the ban. It only showed that I violated the rules of the game, and there was no case to show, which made me unable to appeal. What is the reason?

Besides, I've been playing Apex for less than 500 hours, and I'm still in the beginner's stage. On average, I can't finish a kill every game.

Often eliminated outside the 15 th place,How did this tell me that I used a plug-in program?If I use illegal means to destroy the balance of the game, then I should be able to get more than 10 kills per game, and I will definitely become a defender in the end! After all, the purpose of using illegal programs is to get more kills and become the first!

Please review it carefully and restore my account as soon as possible!