Forum Discussion

HumanReap3r's avatar
4 years ago
Solved

Can't load into the game for weeks!

Reinstalled today - nothing! It worked at some point in March, I think.. 🤨

Yes, I tried steps, my connection is fine.

I think I might need to uninstall forever this 90GB screensaver 💔

  • BigSnicks's avatar
    BigSnicks
    4 years ago
    @HumanReap3r Try the clean boot, my Nvidia services were killing my game. Press windows and type msconfig - open system configuration. Click on the services tab, then click hide all Microsoft services, then click disable all, then apply and it will ask to reboot. Reboot and try loading the game. If this works you can slowly turn the other stuff back on till it breaks, if not then try the other stuff in the guide like running as admin etc.

7 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @HumanReap3r


    I'm guessing you play on PC, right? Could you post a DxDiag when you have the chance so we can take a look? 

    You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @HumanReap3r 

    Got it, thanks!

    Do you run Apex Legends through Origin, or do you use Steam? 

  • BigSnicks's avatar
    BigSnicks
    4 years ago
    @HumanReap3r Try the clean boot, my Nvidia services were killing my game. Press windows and type msconfig - open system configuration. Click on the services tab, then click hide all Microsoft services, then click disable all, then apply and it will ask to reboot. Reboot and try loading the game. If this works you can slowly turn the other stuff back on till it breaks, if not then try the other stuff in the guide like running as admin etc.
  • OMG, it actually worked! Disabling services! Thank you!!!!

    🥳