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Zhynga's avatar
Zhynga
2 years ago

Client not running easyanticheat or failed authentification

Hello, since Season 21 got released yesterday i've been unable to play the game, i've tried every single solution that i've seen or been given by EA support. 
I start up the game i try to log into the game i press Continue skip the cutscene and instantly gets to a window where it's telling me "Client not running easyanticheat or failed authentification"
When i then close the game it gives me DLL problems i've troubleshooted these issues and i've followed the guide i was given by the help chat.

1. Go to the main install of EA Anti-Cheat. For me it was located here: C:\Program Files\EA\AC
2. Run EA Anti-Cheat.Installer.exe Admin privileges are required
3. Choose Apex from the drop down menu and click uninstall


The issue with this is that when i open up Easyanticheat_EOS.Exe as administrator it does nothing. Doesn't open doesn't do anything.
I've done the CMD Netsh /winstock attemps and Sfc /Scannow without any success.
I've re-installed Apex Legends, i've re-installed Microsoft Visual C+++ 2015-2022
i've posted some pictures with my issue in hopes of help.

4 Replies

  • Zhynga's avatar
    Zhynga
    2 years ago
    @Tamraphoenix Nope not fixed it's been like 3 days now, my Fiancée doesn't have the issue and my friend doesn't have the issue but i got the issue, the DLL files does not exist what so ever in my folder either, but i've read around and everywhere i read it's saying that EasyAntiCheat_EOS.exe is a trial version of the new updated EAC so that's great to hear that they're adding in Trial anticheats. i've been in contact with EA Help aswell, no help what so ever got directed over here to this page. Still nothing been fixed. Happy i'm not the only person with this problem.
  • Jam-Noob's avatar
    Jam-Noob
    Seasoned Newcomer
    2 years ago
    Hello, I have literally tried every solution written on internet for the past 5 DAYS and still no solution, Apex Legends is saying client not running EAC. EasyAntiCheat_EOS.exe is not opening at all. I've tried:
    -creating shortcut,
    -Apex Legends file verification,
    -SFC scan now on command prompt,
    -I even downloaded VRCHAT thinking that it might work but also didn't.
    - Putting all STEAM files in the whitelist for my Antivirus.
    - Deleting all EAC files and then verifying integrity of Apex Legends files.
    Everything but no solution yet, surely it is not from the game files since even VRCHAT did not open. Any Help please?
     
     

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