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XXLKevin's avatar
XXLKevin
4 years ago
Solved

code

I had code leaf issues from two weeks ago. It happened on every single game. I tried to solve the problem by using a new modem. And yes, it worked for the first two days, and then it happened again, ...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    @XXLKevin 


    Thanks! I appreciate that. 

    There are some other things we can try which could help with what you're seeing. 

    I have seen a few people mention that using a different DNS can make a difference. Can we give that a shot and see if it helps? You can change the DNS through the Windows TCP/IP Settings. Choosing the Manual option will let you enter a DNS of your choice. For more info on how to get there check out the Microsoft Support website. 

    I usually suggest going with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I have also seen a few people mention that using the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1). 

    Let me know if you're still running into the same issues after that. Thanks! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @XXLKevin, 

Which platform do you play on? 

XXLKevin's avatar
XXLKevin
4 years ago
Hey@EA_Kent,
I played on PC, I tried both Steam and Origin.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @XXLKevin 


    Thanks! I appreciate that. 

    There are some other things we can try which could help with what you're seeing. 

    I have seen a few people mention that using a different DNS can make a difference. Can we give that a shot and see if it helps? You can change the DNS through the Windows TCP/IP Settings. Choosing the Manual option will let you enter a DNS of your choice. For more info on how to get there check out the Microsoft Support website. 

    I usually suggest going with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I have also seen a few people mention that using the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1). 

    Let me know if you're still running into the same issues after that. Thanks! 

    • XXLKevin's avatar
      XXLKevin
      4 years ago

      HI

      I have used the DNS you gave me two weeks ago and yes, it worked for two weeks. But it started again today, and still, it happened every game.

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @XXLKevin 

        Thanks for giving it a shot!

        Another step that might help is setting a static IP address for your PC. The Port Forward website has instructions on how you can set that up. If you're able to give that a shot please let me know if you're still getting any disconnections. Thanks again. 

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