Computer becomes slow after quitting Apex Legends and Origin

Hey @St1nkyCheeseHead. 

That's definitely weird. 

Has he tried clearing out his Origin cache to see if that helps at all? I'm wondering if there might be something in the cached data that's causing some issues. For more details on how to clear the cache check out the EA Help website. 

Let me know how that goes. Thanks!

/Kent

He tried clearing everything but LocalContent in %programdata% and %appdata% then restarting. It did not affect this issue, after playing for a little while when exiting everything was still slow.

@St1nkyCheeseHead 

Gotcha, thanks!

Would you be able to grab a DxDiag from him and share it here? For more info on how to pull one up check out the EA Help website. 

Once you have the text file please attach it to this thread. Thanks!

/Kent

Hello Kent, I am the one having this issue. I have no idea what causes it other than playing Apex Legends. I was told to get this document sent to you on this thread so here it is. If you could find out the problem I would be very grateful. Thank you.

@CrippledPotatoes 

Got it, thanks! 

Looking through the Diagnostics section in the DxDiag it looks like there are a couple errors coming from some Windows system processes. I'm wondering if there might be an issue with a corrupted system file in Windows that could be related to the performance issues you've been seeing. 

When you've got the chance can you try running the Windows System File Checker to see if that helps at all? If there is something wrong with a system file that may help fix it. For more information on how to run it check out the Microsoft Support website. 

Let me know how it goes when you have a chance. 

/Kent

So I did everything in the Microsoft Support website that could help me with my corrupted files. It did say that I had corrupted files and they have been fixed. I restarted my computer to make sure everything was reset properly. When I was done playing I checked to see if everything was slow as it was before and it was. I made sure everything origin was fully closed and same with Apex Legends. I'm not too sure of the cause at this point but the files I had on my computer were not the issue.

Any new ideas or are we out of luck?

Thanks for the updates!

Apologies for the delayed reply on this. 

Can you try something else for me to see if it helps with this? What happens if you try starting up your PC in a Clean Boot before you launch Apex Legends or Origin? If there's something else running on the PC that could be causing this that might help to get around it. 

For more info on how to set one up check out the EA Help website. Let me know if you're still running into this same issue after that. Thanks again. 

/Kent

Sorry for the slightly delayed response, we just waited until the steam release of the game came around... playing it through steam does not cause this problem, but the origin version still did, but since he only had origin installed for that game, it does not matter that it still does that for our situation. Thanks for the attempt in helping.

@St1nkyCheeseHead 

Thanks for following up and letting me know! 👍

/Kent