Constant Crash - sound degrades, game freezes, unfreezes briefly, disconnects

@AbideDudeAbide 

Can you upload a DxDiag to this post and does it crash on you with Origin In-Game disabled? (Turn it off in the Origin client's Application Settings)

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

Thanks for the reply:  I'm attaching the DxDiag.

I've run the game since it was released with only occasional issues, 1 crash per 25 games or so.  When the latest patch was released it began to crash more and more often until now I usually can't get 1 game to completion.

I have tried disabling Origin In-Game.  I've tried running as admin.  I've tried various graphics and sound settings, with and without headphones.  I did a complete Revo uninstall of Apex and Origin and tried reinstalling.  I've had no luck.

@AbideDudeAbide 

Do you have the power settings set to max in the Nvidia control panel and Windows power settings? 

What about playing in Window or Borderless mode? Do you still suffer the same frequency of crashes.

Hi, thanks again,

I have all the power settings as high as I can, I even turned off the battery boost feature just in case, although I never play unplugged.

I have had the Origin In-game disabled as well as trying to play windowed.  The symptoms are the same.

My drive light spikes, the sound lags, then my character freezes for about a minute.  There is then a brief moment when it appears to recover, but in the right hand corner the red network warning sign will appear, then it either freezes completely or freezes for a  bit then disconnects.

My sound is normal but I'm having the same problems with game freezing and disconnects in the middle of the game...

I should also note it does the same thing in training, but since it doesn't have an ongoing game to catch up with, it will recover and continue and then repeat .In that instance I can move and shoot, but the training functions freeze so I can't complete them while it's glitched .it always involves sound. 

@AbideDudeAbide 

Have you tried launching the game immediately after a clean boot to determine whether it's a program conflicting with the game?

How to Perform a Clean Boot

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

Played a few games today with a clean boot and the new Season 2 patch.  

Ran fine, then I added a few things back and got the same crash.  So I clean booted again, and the game played fine but crashed on exit twice.  I'm attaching the new crash file from those crashes.  I have narrowed down the problem to either an issue with my Sound Blaster or Trend Micro.

I think I have everything whitelisted for Trend Micro that I need, but just in case do you have a whitelist I can double check to be sure my antivirus isn't the issue?

@AbideDudeAbide 

I'm not sure which specific SoundBlaster device you have but on their website there are updates for many of them that may need to be downloaded.