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myg0t_IbisWorks's avatar
myg0t_IbisWorks
6 years ago

crash whenever lifeline uses drone

Curious if anyone has had this issue. My apex game crashes every time there is a lifeline drone in my view in a game. Teammate trying to heal, pushing a wounded team, ect. Its like any time my computer animates the drone on screen, I get a crash. I have unintstalled/reinstalled the game, repaired, and tried all common troubleshooting steps. Anyone have anything similar? 

3 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    Hey, @myg0t_IbisWorks  make sure that all drivers for windows are up to date. 
     
    You can also try to do a clean boot to see if there any programs messing with Apex and turn off any overlay programs for example Discord or Nvidia experience.
     
    Worth to reinstall the GPU drivers for your PC.
     
    Let me know if this works or not for you. 🙂
     
    /Atic
  • myg0t_IbisWorks's avatar
    myg0t_IbisWorks
    6 years ago

    Hey @EA_Atic,

    Thanks for the reply. I have updated all the drivers and removed any overlays previously. I also talked to an EA livechat individual and we attempted to troubleshoot this for a while. They recommended the clean boot and so I also did the clean boot steps with no change to the issue. I also tried deleting an re-installing the game with no luck there.

    I used to play lifeline as my main but now I cant even push a squad with a lifeline in it, or squad up with randoms that play lifeline as they will likely crash my game. 

    Any other help would be appreciated!

    Thanks