Forum Discussion

ClearYubi's avatar
5 years ago

Crashing/Freezing every game/firing range

This happens 100% of the time as of a few weeks ago. My game would just freeze right after I drop or even in the firing range. In borderless windows mode there will be no error message, but in full screen I would get the following message:

Engine Error 0x887A0006 - DXGI_ERROR_DEVICE_HUNG

I have tried multiple fixes, uninstalling, repairing, setting launch options, compatibility mode, bios settings, downgrading drivers and countless other "fixes". Haven't been able to play the game at all for the past few weeks.

29 Replies

  • ClearYubi's avatar
    ClearYubi
    5 years ago

    @WorthyQuill37 

    Ahh that sucks, it's been about a month now since I was able to play. Tried updating my bios and all that, still nothing. I'll keep you updated if I find something that works

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ClearYubi 

    I'm sorry to hear it's still happening. Do you recall ever making any changes to your Page File settings in Windows? 

    /Kent

  • @EA_Kent 

    Hello,

    I have seen this as a suggested fix to crashing, but have not tried this. Messing with settings that I do not have knowledge of is something I am not fond of trying because it may break other things while trying to fix another. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ClearYubi 

    That's understandable. Like you mentioned, it can help in some cases. I know it can be a bit daunting to change this type of system setting, but if you are able to give it a try can you let me know if it makes any difference at all? 

    /Kent

  • Uninstall and reinstall the game. No idea if it is still happening but I did it and it worked.

  • i tried uninstalling and reinstalling the game but it do nothing☹️

    So my question is when im using a custom resolution (768x480) on apex when i load up on firing range, like 1seconds in it keeps freezing, but when i use the lowest res in game (1024x768) it runs smoothly and no freezing at all does It mean that custom resolution isn't really supported on apex?

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey there,
     
    This thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if you're still running into an issue that the steps throughout this thread have not helped, thanks!