Cross-progression help
Hello, a returning player here needing help from a community manager after recommendation from a support agent. I have not played this game in years and was hoping to get back into it.
I have an account on Xbox that I have quite a high level, amount of skins, and money put into that I would love to bring over to PC.
I launched the game today on PC (again for the first time in years, before cross-progression existed). I received nothing from my Xbox though it brought up that it would link both accounts.
I played Apex when it released on console under a different EA account. I have since needed to use a new one. According to the support agent I linked my xbox account to this EA account on Jan 22 2024.
I am told that because I linked the account 4 months late. They were unable to transfer anything.
So I ask, is there anything that can be done to receive the progression from my xbox account? I have not touched the game since probably middle of 2023 on PC and probably since 2019/20 on console. If I hadn't needed to change EA accounts this never would have happened.
I appreciate any assistance!