Forum Discussion

hamboneeeee's avatar
2 years ago
Solved

Cross Progression STILL not prompted

How in the world can I be this late into December without any cross progression prompt? I've been playing since season 3. My entire friend group that also started the same time as me and all of them ...
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    @hamboneeeee 

    If you're playing on PC through Steam, you'll need to make sure you unlink your Steam account from this current EA account first.

    After that, you'll need to link that Steam account to the same EA account that has your PSN progress.

    If you play through the EA app on PC instead, this just uses your EA ID (username) rather than a separate Steam link, so this re-linking portion would not be necessary.

    From there you can certainly look into deleting the account and re-using that email elsewhere, though I would typically recommend just changing the email address on both accounts rather than fully deleting one just in case it has any other games or content.

    If you run into any trouble or need assistance with any of these changes, please get in touch with our support team directly so they can assist, as we're unable to make changes via the forums.

    If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can assist further.