Data Lost Skins and everything
I lost my account like my skins and everything has been reset and even my name stays the same I'm confused
Forum Discussion
3 Replies
EA_DavidCommunity Admin
@PapaWorld Hi, there are a few things that could have happened here. There could be a mixup over accounts, or if you've unlinked your EA and steam/console account that could be a factor.
Also there's currently no cross-progression, if you've started on a new system, you'll be starting fresh on that account.
Could any of these be a factor? If it's the first two, you can reach out to support to get this looked at.
https://help.ea.com/en/I have this and I haven't unlinked my accounts from anything I'm not sure why this has happened I tried to login and I realized my EA Account has been rest and my name has also so I'm not sure.
- EA_David@PapaWorld In that case, please reach out to support. Sorry, but we can't do a proper deep dive or make account changes here on AHQ, so contacting support will be the next step to clearing this up.
