Data Mismatch - Retrieving Matchmaking List Loop

I have recently had my ban overturned due to my account being hacked.

I am now unable to log into my account on steam getting the error "Detected Data Mismatch" when i log into ea client on another machine i get a matchmaking loop with a final "Couldn't connect error message"

Below are the steps taken so far by myself - this is all on PC by the way

• Restarted Computer
• Created new Windows Profile
• Reinstalled game on steam
• reinstalled game on origin
• reinstalled game on EA Client
• Tried launching apex via steam on another machine
• Launched apex via origin on another machine
• launched apex via ea on another machine
• added firewall port forwarding
• used VPN in multiple locations
• verified game cache on steam
• verified game cache on origin
• verified game cache on ea client
• Changed DNS settings on main machine
• changed DNS settings on separate machine
• Tried launching using mobile data
• Tried launching used wired connection
• Changed compatibility settings for apex
• Changed to all regions in game
• plugged in Xbox controller
• created 17 tickets through the ticket system
• loaded apex using multiple local saves
• loaded apex using cloud saves
• changed firewall settings on router
• changed firewall settings on pc
• uninstalled anti virus software
• uninstalled all other games on machine apart from apex
• tried running apex from external hard drive
• tried running apex via Nas drive
• launched pc into safe mode
• even tried installing apex on mac but it was not compatible
• Tried making a new account (That works) <---- THIS WORKS
• Tried clearing all temp files on windows machine
• Cleaned registry on main computer and others
• Tried phoning head questers in America no answer
• Tried phoning EA in London no answer
• Tried reaching out to staff on linked in no answer
• disconnected internet and reconnected internet whilst game is running
• tried running apex on windows 11 and windows 10
• completed all windows updates
• completed all driver updates
• ran apex legends as administrator
• run steam as administrator 
• run origin as administrator
• run EA client as administrator

After much investigation i have found that the issue is resonating with a cloud save on my account. From what i can see the cloud save has put my account into a state where it is stuck in a non existstant  match from the precious season.

Due to the above when launching apex it cannot load my account as the sate isn't matched to the current season.

My guess is that the virtual profiles or disks that my account is located on has not been migrated onto the new production version of the game.

If i had to take a wild guess. My account needs to be unmounted from the old disk and re mounted onto the new.

Thee needs to be some way to remove my account from the cloud save that it is currently stuck on.

I have been trying to access my account now for nearly 2 months without any success at all.

The ticketing system and customer service portal is the worst i have seen in my 15 years working in IT and i feel i get no proper support from the techs.

I constantly get replies 1 day later asking me to try things i specifically mentioned in my original ticket.

there is no way to carry on an email thread or string via the EA help section either so it is impossible to keep track of communications.

PLEASE CAN THIS ISSUE GET FIXED

I physically cannot do any troubleshooting on my end. I have tried trust me. I have spent countless hours trying to get my account working again without any success. I need to get the attention of a 2nd 3rd line support engineer to attend to this issue. 1st line  support staff do not have the capability to resolve server sided data migrations!!!!!!