Game freeze when opening my inventory.

Hey @InvaderD0c, 

Which platform are you playing on? Are you seeing any of the in-game performance icons popping up when this happens? 

/Kent

I am playing on PC through steam.
I don't recall seeing any of the icons when the inventory freeze is happening but I do get the packet loss icon sometimes but usually it only lasts for a single match/doesn't carry over to the next one while the freeze bug persists through most of them.

Thanks in advance for looking into this btw.

@InvaderD0c 

Got it, thanks!

I'd like to try running through some troubleshooting to see if there's anything we can do to stop this from happening. First, if you haven't already can you try repairing Apex Legends to see if that makes any difference? If you're playing through Origin you can right-click on the game in your Library, and you'll see a Repair option when the menu pops up. 

If you're using Steam try verifying the integrity of the game files to see if that helps. You can find more information on how to verify the files at the Steam Support website. 

Let me know how that goes once you've had the chance to give it a try. Thanks!

/Kent

Hi sorry. The issue still occours after following your suggestion.

@InvaderD0c, 

No worries, thank you for following up!

When you have the chance can you share a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

Thanks!

/Kent

Here you go.

Hi! This problem has always occurred, and it is most definitely not a connection issue.

This issue is not solved and still appearing in apex. Pls fix this