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E9ine_AC's avatar
E9ine_AC
Hero+
6 years ago

Graphic card issue

So yesterday for many hours i was able to play. Now I get kicked from the game with graphic card error saying i completely removed it. So i go update the drivers and same thing. Cant play a single match. This did not happen till this morning meaning yesterdays update has messed it up. Even says yalls file was corrupted and i need reinstall it. 

If helps any I use a Ge force 1660 super. 

Update repairing game files allowed me play the game. So somewhere in the DX files has a corrupted file. 

6 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    @E9ine_AC I recommend that you try to reinstall the GPU drivers. A complete reinstall and not just a repair.

    /Atic
  • E9ine_AC's avatar
    E9ine_AC
    Hero+
    6 years ago
    @EA_Atic Def was not the drivers it was the game. I had to repair the game files to make it go away.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    @E9ine_AC as a heads up the error is related to drivers/GPU.

    But from understanding you, its solved now?

    /Atic
  • E9ine_AC's avatar
    E9ine_AC
    Hero+
    6 years ago
    @EA_Atic I would assume I was up to date before loading apex as i run a check each morning booting up.

    The error I was getting upon boot up and going into a match popped up DXGI error appears your gpu has completely unplugged from your machine. Also threw another error I didnt play attention to.

    So I then hit repair game files and it allowed me to play again. The update for apex had happen earlier the of the day and i stayed logged in. Upon logging off pc and rebooting and loaded apex is when it started. With whats above.
  • E9ine_AC's avatar
    E9ine_AC
    Hero+
    6 years ago

    @Sick1ClickMy problem has been fixed I was just letting them know that there is a file in there that are causing this error. Once game files was repaired it allowed me play like normal. None of what you listed really was needed only a repair.

    You went a little deep into downloading a lot of stuff that are totally not needed nor removing things from the pc files. It was a simple patch error that only needed a repair.