help
I haven’t logged into my account for a long time, but after logging in this time, I found that my account had been reset to a blank state. I’d like to recover my previous account — what should I do?
Forum Discussion
I think I've identified the core issue: I have two Steam accounts and two EA accounts. They were likely cross-linked, causing my Apex Legends progress on both Steam and EA platforms to reset as new accounts. If this is indeed the cause, **when I unlinked and relinked them this afternoon**, I've essentially reconnected the *wrong* Steam account to the *wrong* EA account. However, the account unlinking feature has a **six-month cooldown period**. Is there any way to bypass or shorten this cooldown?
EA_cuervo
Community Manager
Community ManagerThanks for the clarification. I understand how frustrating that must be. Unfortunately, the six-month cooldown for unlinking EA accounts can’t be bypassed. I wish I had better news. Let me know if there’s anything else I can help with.
My EA account contains two Apex profiles: my primary account (used for years) and a reset account created accidentally. Due to Steam binding errors and the 6-month cooldown, I'm forced to play the reset profile. How can I recover access to my original Apex account through EA Play/EA App without waiting
请回复我。这对我来说真的非常重要。
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