Forum Discussion
Hi Mplsnow,account is fully back in my hands,but like i said last time,i still cannot open a single support case.Nothing changed.
And surprise surprise,the support advisors are flat-out denying any of this is even real.they just keep dumping the same generic links on me and walking me through how to submit a case:)
fxaoaknffiis Glad to hear that! If you've recovered the account and are in the process of addressing the account action, you'll need to follow the steps to create an appeal. To clarify, our Terms of Service team is the only team equipped to review appeals, which is why live support is directing you towards those steps.
Are you able to see the account action on your Penalty History page? Have you tried submitting the appeal using a different browser, or an incognito/private tab, and including an attachment?