How do you claim Twitch prime loot again (after the free loot bug)

Sorry to say @Fluid-Flaire but the rewards can only be redeemed on an account once. If you share an account with your brother and he has already used the rewards then you will be unable to receive them again.

Darko

What do I do if my account says I have the "swimming buddy" Pathfinder skin claimed. And yet it doesn't show up in my game. Literally it just isn't there but it says it's claimed. And I have other twitch prime loot it's just this one that doesn't appear.

Hey @TitledAsh36 have you checked your various skins to see if the item is there and you may have simply have missed it?

99 times out of a 100 when this issue pops up it's simply a case that the skin was there but overlooked.

Darko

Sadly it is not there. Which really sucks cuz I just got a job as a lifeguard lol so it can be me cuz I'm a path/ wattson main. I looked through all the skins. Its not there. I guess I'm out of luck. Sad face.

hey @TitledAsh36 for any issue with missing items you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko

I am trying to connect with live chat but it says it is closed and it is available on open business hours. I’m an English speaker and it’s suppose to be open today.