Forum Discussion
8 Replies
- EA_QueenBee4 years ago
Community Manager
Hey @ItzWilliamDK,
We're unfortunately not able to look into bans here on the forums, but if you looked it up and it doesn't have an end date then it's highly likely that your ban is permanent, especially if this isn't the first time they've had to action your account.
You can still always raise a dispute if you'd like by contacting our terms of service team through the webform in this article:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/ the thing is when i do a dispute they just close it with no answer
@ItzWilliamDK have you tried the live chat option when starting a case?
Edit: not for bans sorry
i have tried to look for the live chat but could never find it searched on it too it just sendt me to do an dispute again which anyway gets removed
@ItzWilliamDK live chat comes up as an option when you start a case.
Edit : not for bans sorry
welp i cant find it..
@ItzWilliamDK sorry my bad, email contact only for bans, can take up to 30 days.
welp found it had to make an new acc to get the live chat
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