I am over 13 but i cant play apex
hi i need help with my acccount. It said i am not old enough to play even tho i am past 13 years old
Forum Discussion
1 Reply
Hey @cloudydeer156
Make sure that your date of birth is set correctly on your EA account.
If it is, then it might be possible that there are parental controls set in place by your guardian, which could mean that they have restricted online play for your account.
EA Support might also be more of help, as they typically know a bit more about these restrictions on certain accounts.
More information on how to contact EA Support can be found here: https://answers.ea.com/t5/EA-Services-General-Questions/INFO-READ-FIRST-How-to-Contact-EA-Help-and-get-Assistance/td-p/12957240/jump-to/first-unread-message
