2 years ago
I can't find customer service
My EA ID is bound to the wrong PS account. I want to change it to a new PS account, but the customer service replied to my email and I can't find the option to reply or the manual customer service window.
My EA ID is bound to the wrong PS account. I want to change it to a new PS account, but the customer service replied to my email and I can't find the option to reply or the manual customer service window.
Hey @Soyuf, Before unlinking your PSN account from your EA account, you must know that this process will delete your current game progress. There is a warning that you will have to accept when making these changes, and we also have this risk explained here on our website.
Hello, I accept these warnings, because I have bound the wrong PS ID and have not played on the PS platform, I hope to unbind and bind a new PS ID, thank you
Please get in touch with our support team for further assistance. The team will look into this to see if there are any options.
But I can't find the option of manual customer service. I also want to find customer service. Where is the option of manual customer service?
To create a new case and initiate a chat, please follow these steps:
Alternatively, you can also log out and then create your case without logging in.
Hi, I did it according to this but when I entered, there was only a recommended article and no customer service option
Can you also try it in a different web browser?
I tried other browsers but it still doesn't work. How can I contact customer service? I really don't know where to find it.
Can you please send me a screenshot of what you see when you select the product and the case category I listed above?
OK, if you enter in order, you will reach this webpage. If you continue to enter, you will repeat this page indefinitely.