Forum Discussion

aidatevosyan's avatar
6 years ago
Solved

I didn't receive my apex coins 10$ purchase from the store.

URGENT question!! as this screen is not working i purchased apex coins from the store. i received an email that it has been purchased successfully. the question is - where are my coins?????? the b...
  • EzyHawk's avatar
    6 years ago
    @aidatevosyan hello there, please head over to:
    https://help.ea.com/en/contact-us/
    Select game or service "Apex Legends" > Select what platform > Select topic "Orders" > Slect issue "Order not received"

    Just keep in mind that in some cases it can take up to a few hours before you see it.
    Also did you restart the game after the payment? sometimes this helps.