Forum Discussion

Seasoned Newcomer

4 days ago

I got banned for no reason and cannot appeal at all

I tried to play with my friend yesterday, and suddenly it got dislinked from my EA account. I checked my account detailed and showing permanent banned when I did not play at all. My last game was abo...

anticheat

ChibiRika

Seasoned Newcomer

3 days ago

Hello, I tried 3 days per row, even early morning, lunch time, afternoon, late night but still I having issues to start a case.

I also tried an incognito window as a guest, but still I cannot make cases either.

EA_QueenBee
Community Manager
1 day ago
ChibiRika,

Are you getting the exact same error? This might be a long shot, but it could be an issue with your browser, especially if you're getting the same thing without logging in. Do you have any others you can use?
- ChibiRika
  Seasoned Newcomer
  5 hours ago
  Hello, Sorry for the late reply,
  I am using Chrome only and it is still having exact same error. I also tried with Microsoft Edge just in case, but I still have the same error. Is there any solution or email address to send my appeal directly?