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bgdszyz's avatar
bgdszyz
2 years ago
Solved

I lost my APEX account

我丢失了我的 APEX 帐户，大约在 4 月初，我登录了我的帐户，在此之前，我已经有一两个月没有登录我的帐户了，上网后我发现我帐户中的所有项目都不见了，帐户级别重置为一级，包括音乐包、皮肤、传奇之类的东西，就好像它是一个全新的帐户一样， 直到现在
EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
2 years ago

Hello @bgdszyz,

At the moment, the following languages are supported on Answers HQ: 

I'm locking this topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.


You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support. 

In case of banned account, please reach out directly to our Terms of Service team.

Thanks!

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