In game but frozen
The game freezes when I go into some games and stays frozen untill I’m eventually out, it spawns me on the ground and all I can do is look about my surroundings, this also just happened to me in a ranked game today and I had to wait 15 minutes for the storm to eventually kill me and my banner to run out so I diddnt get a penalty. Ive had this issue about five times now.
Hi @nateadackombe,
It sounds like there might be some packet loss based on what you described. Let's try out some troubleshooting to see if we can help stop this from happening.
A good place to get started would be with the basic connectivity troubleshooting steps from the EA Help website. If you're still running into the same issue after that check out the platform-specific steps as well:
- PC
- Xbox
Let me know how it goes once you've had the chance to give these steps a try. Thank you!
/Kent
