Forum Discussion
5 Replies
- EA_QueenBee2 years ago
Community Manager
Hey @radio4ct1ve,
Am I right in assuming that you unlinked your Steam account from its original EA account to link it to a new one? i did unlinked first with another account then linked to mine acc yes
- EA_QueenBee2 years ago
Community Manager
@radio4ct1ve,
In that case, I see the problem. Your save data is stored in your EA account, not your Steam account. So when you unlinked your Steam and linked it to a fresh EA account, your progress didn't carry over. If you can relink your Steam to its original EA account, then there's a good chance that you can recover your progress.
We have some more information in this article:
https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ actually here what is happened i played over +450 hours in steam acc as you can see in first picture, but it wasn't linked with my original ea acc so i unlinked my second ea acc to link my original acc to steam. i did it but my steam acc's get linked to my second acc i assume in the second pic you see my 248 level acc with my second ea acc
- EA_QueenBee2 years ago
Community Manager
@radio4ct1ve,
If you relink your Steam to its original EA account, there's still a chance that you can get your progress back. I'd recommend giving that a shot.
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