Issues after Cross Progression is activated on your account? Check here first!

The purchase was made on an account made past the 26th, I'm not trying to get the stuff back (although that would be perfered) I'm trying to see if I can get the option reset so I can purchase it again

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? Saltygamer5151
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. When I logged in
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging in
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 11/6/2023
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When the bug occurs I have no access to the store load out Legends or seasons so I cannot purchase anything and it shows that I have negative 9999in legend tokens crafting materials and Apex coins
What should be happening instead? The game should be working instead I cannot do anything and cannot pick a character
Steps: How can we find the bug ourselves? All I did was log in and it was there

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Nothing works and I can't buy anything or change my character.