Forum Discussion

Newcomer

6 hours ago

Lost my heirlooms+game keeps crashing

I want my heirlooms back! Today I woke up got on Apex just to realize my octane heriloom was gone?! Not only that but my wraith heirloom is gone now too. I spent a lot of money and time getting these and would really like help getting them back. (Also I'm on Xbox 1 and my game crashes alot I've done everything the forums say but it keeps crashing any ideas?)

[CM edit - CAPS]

crashing

missing content

xbox

1 Reply

OldTreeCreeper
Hero+
1 hour ago
Hi Theguythed

For missing content have a look here. If the page cannot help there us an EA "contact us" button at the bottom of the page:

missing-packs-items-legends-mythics

As to the xbox crashing, I had a similar problem on my xbox 1S. Tried everything. The thing that worked for me was to put downloaded games onto a usb 3 greater than 128 gb and formatted to ntfs. And external ssd may work too.

Best of luck