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Hi, @danmonkeylax Thank you for the video, it also demonstrates the issue as described by EA_Mako.
Only 2 animations are playing, but you are receiving the contents for all 4 packs.
At 0:32 we can clearly see the counter is at 10/32.
You buy the bundle and inspect the charm, then the issue seems to occur and it drops you back to the pack page, without showing the other 2 packs unlocked. However they were opened, and added to the collection.
At 1:11 you'll see that the counter has moved to 14/32.
If you inspect the page showing all the unlocks you can figure out the contents of the packs you didn't see.
Hi EA_David,
I found these posts and I am having a similar problem and would love some clarification. I purchased the four pack of the final fantasy event packs, and only got one pack and the animation for one box opening. My unlocked item count went from 10 to 13. I was under the impression that the four pack of Final Fantasy event packs would contain three items each totaling in 12 items unlocked. But it seems that I only unlocked three new event items. Please let me know if you could give me a clarification. I do appreciate it. Thank you.
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