Forum Discussion

jman200043's avatar
jman200043
4 years ago
Solved

Missing Heirloom on Market

SirBodyEm Playstation 4 Sony Apex Legends Heirloom trade When i received heirloom shards pathfinders heirlooms wasn’t available for some reason, so I purchased Octanes out of spite, however th...
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @jman200043,

    Sorry to say we are completely unable to exchange or reverse any in-game purchases, including heirlooms.

    If you ever run into an issue like something completely missing from the shop please be sure to report that here so we can investigate and get that fixed up, but after a purchase has already been completed like this I'm afraid that would be final. 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @jman200043,

Sorry to say we are completely unable to exchange or reverse any in-game purchases, including heirlooms.

If you ever run into an issue like something completely missing from the shop please be sure to report that here so we can investigate and get that fixed up, but after a purchase has already been completed like this I'm afraid that would be final.