my account got hacked.
my account got hacked did not get it back after a couple of months but as soon as i got it back i was negative apex coins. all those apex coins are missing i had 22,600 and now its negative plz help ...
Forum Discussion
ChurpySnyther I suggest that you contact EA Help as account related issues cannot be handled on the forums.
If your EA Account is still hacked and you are needing help with recovering it, you would need to contact EA Support.
Midnight9746 they told me to go here and request assistance here. they told me that ea support cannot help me retrieve my apex coins.
EA_MakoCommunity Manager
Hey ChurpySnyther,
I understand the advisor directed you to the forums, however I'm afraid we cannot make any changes to your account here - including restoring any Apex Coins lost during an account compromise. Sorry for the misunderstanding with that suggestion.
We have a bit more information about this situation in our Apex Coins article here, however the only situation where your Apex Coins will go into the negative is when you receive a refund or issue a chargeback for the payment method originally used to purchase those Apex Coins.
If this took place while someone else had control of your account, that's likely why you're seeing the negative balance now. If you'd like your account recovery looked into further, you would need to reach back out to support to have them review this again.
