Forum Discussion

jilusheni's avatar
jilusheni
2 years ago
Solved

My account has been blocked.

My game account was banned, but official website couldn't find any information, and the email feedback didn't find any banned information, but my game just couldn't get on. What's the problem? I've been complaining for a long time. Why don't you give me a reasonable explanation?

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @jilusheni 

    I'm sorry to say, we're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @jilusheni 

    I'm sorry to say, we're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

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