Solved
My account was hacked in 2024 and subsequently banned.
我的帐户在 2024 年被黑客入侵，随后被禁止。我真的很喜欢这个游戏，尤其是和朋友一起玩。但现在我找不到解除禁令的方法。 我不确定需要什么信息来帮助解决这个问题。我有多个案例编号和过去努力的屏幕截图，但没有解决方案。无论我需要什么，我都会尽我所能提供。 有人可以帮我吗？
Hey there,
The language this message was posted in is currently not supported on EA Forums. At the moment you can get help here in the following languages:
For banned accounts you'll need to submit an appeal here to have our Terms of Service team review the ban.
Otherwise you can create a new case here and select Game Support > EA Account > I need help with my hacked account so the support team can assist with the account recovery.
