Forum Discussion

New Novice

2 days ago

My account was reset due to cross progression

I have played Apex on PS5 for a couple years now. I recently bought a PC and wanted to play on that, so I linked my steam account to my EA account (I only have one EA account, and it is definitely th...

New Novice

2 days ago

Yea that is what I was thinking too, but the only other EA account I have is my old Xbox one account. I contacted support using that account too, and asked if there was a way to check if there was ever a PS account linked to it and they said they could. They checked and there has never been a PS account linked to that EA account.

Another thing is I have never unlinked my PS account from my EA account. I actually don't think I have ever been on the EA account page until I got BF6 on PC and had to link.

So unless the support agent couldn't actually see the other EA account's link history, and my PS account somehow got automatically unlinked, I don't really know what happened.