My account was unable to log in, and I felt very aggrieved and angry
My account seems to have been blocked, but I didn't cheat in the game. Please check if my account has been abnormal recently. When I try to log in to Apex Legends, the screen says: Customer's gaming account banned: Forbidden. It is believed that this ban came out by chance and will sincerely ask for unlocking. Please double-check my account and release my warrants for me! I think the reason for the ban could be this. My streaming software may be detected by the anti-cheat system, so the software may be mistaken for a cheat soft cow! Due to zone blocking, I can only use the Network Optimizer, which can be channeled through a dedicated storage network to improve ping and latency issues. I don't know if this overturns my ban, but I just want to make sure it doesn't cheat in any way and doesn't give me an unfair advantage.When I want something fun and competitive, Apex Legends has become my go-to game and I don't spend a lot of time and effort. I simply couldn't break the balance and the rules of the game. The fast-paced races always make my heart beat faster, and Apex's ranking mode has actually become my favorite way to play. It's natural to spend money on game items. Gradually, I also got some game props that I really liked. I read the rules very carefully and I am sure that I did not break any of them. I really don't want to lose this account. If I wanted to cheat in the game, I wouldn't spend that much. What do you think? Please tell me why I was banned and help me unlock it so I can play with my friends right away! I really enjoyed playing Apex Legends and would like to continue supporting the game. I hope I can continue to play this game and sincerely ask for unlocking. If you need more information or documents, please contact me and I will be happy to provide more evidence.
Edit: Removed image showing IP address. Do not post your IP to public forums. -CM
Hi there, @potatoqvq
We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing the, please see the article here. Thank you.