Solved
My ea account email was accessed and stolen
My ea account email was accessed and stolen. An e-mail account that I cannot access right now is using my account. The account was used by the person who stole it and got banned, but I did not do any...
The EA staff who work here on AHQ cannot help directly with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
