Forum Discussion

SpaceshipCaptain's avatar
12 months ago

New Update crashes without launching (not a directx12 option issue)

New Update crashes without launching (not a directx12 option issue). I have older hardware so that might be part of it but here are the things I have tried:

ON STEAM:

- directx 12 option

- directx 11 option

- removing all launch options

- verifying game files

EA app version:

 - tried launching the default way on ea app

- tried launching all the .exes in my install folder apexlauncher, r5, r5_dx12,start_protected but all of these end the exact same way with just closing.

other

- flushing dns

- reset my nvidia shaders cache

- changing random nvidia control panel settings

NOTHING WORKS

The small rectangle splash screen pops up for 15 seconds or so and then just closes and nothing happens. I have closed sharex, discord, powertoys and everything running in the background that might be considered to be a problem. I have removed autohotkeys in the past because apex didn't like that but I am not even getting an error message this time, just closes. It had been running just fine before the update. I have tried the suggested fixes from both the devs and the community but that doesn't seem to be my problem.

Is there anything else I should try or just wait for a patch?

23 Replies

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 3 hours ago
39,057 Posts