No legendaries bug
"Apex Packs also have a thing called "bad luck protection," which means you will earn at least one Legendary item withing 30 pulls."
I am lvl 31, I have opened minimum of 30 apex packs and my account has 0 legendaries.
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Have you bought Apex Packs? After level 20 you no longer get packs every single level so you wouldn't necessarily have gone through 30 packs just because you're level 31.
