Forum Discussion
Did you find a way to fix it yet?
- EA_Kent6 years ago
Community Manager
Hey @Sanskari_Vegeta.
Are you running into the same BSOD errors? Could you grab a DxDiag and share it here when you've got the chance? For more info on how to pull up the file check out the EA Help website.
Please attach the text file to this thread once you have it. Thanks!
/Kent
- 6 years ago
yes i have same BSOD erros like him
file attached
- EA_Kent6 years ago
Community Manager
I appreciate that!
The BSOD error you're seeing can sometimes point to issues with NVIDIA drivers. When you've got the chance can you try a clean reinstall of the drivers to see if that helps at all? An easy way of doing so would be to run Display Driver Uninstaller (DDU is a third party software, so please use at your own risk). Once the drivers are removed you can then reinstall the latest version from the NVIDIA website.
Let me know if the BSOD crashes are still happening after the drivers are reinstalled. Thanks!
/Kent
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