Forum Discussion

NaverNoob's avatar
7 days ago

PC freezes on launch

My whole PC freezes when I try to launch Apex Legends. It fails on Anticheat initialization step, and I need to hard reset my PC. 
I've tried to reinstall the game (from both Steam and EA), updating and reinstalling drivers, manually deleting and reinstalling anti-cheat, disabling anti-virus, reinstalling Windows (24H2 and 23H2), and it fails even on completely clean system (all drivers and system updates are installed, without any other software but Steam). Other games work just fine, without any problems. 
Tried to run some hardware test, and they all result with no errors found. 
What surprises me the most, is that game launched just 24 hours before problems started to occur, and I have not installed or updated anything during that.
Is there any solution to the problem? 
Thanks in advance. 
PC specs:
i5 245K
5070 ti
32 GB RAM

9 Replies

  • Gokuxxx01's avatar
    Gokuxxx01
    Rising Newcomer
    7 days ago

    I have the exact problem and need an solution ASAP, after the new season update it happened to me also. Couldn't figure it out yet. 

    Temporary workaround: copy “EasyAntiCheat_x64.dll” only to the main Apex folder. To do this via the EA app:

    Click “Manage”

    Click “ View properties”

    Click “Browse” to open the file location

    Locate “EasyAntiCheat_x64.dll” in the EasyAntiCheat folder

    Copy “EasyAntiCheat_x64.dll” and paste it into the main Apex folder

    Will try this when get home, it looked like a possible solution for me.  Hope this helps.

  • emranrugal's avatar
    emranrugal
    Seasoned Newcomer
    7 days ago

    i am also facing same problem my pc hangs everytime i run apex mt pc spec - core ultra 7 4060 64 gb ram i try all driver updatre delete reinstall game reinstall not working please fix this as soon as possible 

  • For now, I can notice that this issue is somehow related to Core Ultra CPU series -  all the reports here and on other forums are from Intel 2xx users

  • 1. Open File Explorer:
     
    • Click on the folder icon in the taskbar or press Windows + E on your keyboard.
     
    2. Navigate to the Apex Legends Folder:
     
    • Go to Local Disk (C:).
     
    • Open the Program Files folder.
     
    • Find and open the EA Games folder.
     
    • Locate and open the Apex folder.
     
    3. Modify Apex Launcher Properties:
     
    • Inside the Apex folder, find the Apex Launcher application (usually an .exe file).
     
    • Right-click on the Apex Launcher and select Properties from the context menu.
     
    4. Set Run as Administrator and Disable Full-Screen Optimization:
     
    • In the Properties window, go to the Compatibility tab.
     
    • Check the box for Run this program as an administrator.
     
    • Check the box for Disable full-screen optimizations.
     
    • Click on Change settings for all users to apply these settings to all profiles.
     
    • Click Apply, then OK to save the changes.
     
    5. Open EA and Launch the Game:
     
    • Open the EA app on your computer.
     
    • Launch Apex Legends from the EA app.
     
    • You will be prompted to sign into your Origin account.
     
    • After signing in, you can open and play the game.
  • 1. Open File Explorer:
     
    • Click on the folder icon in the taskbar or press Windows + E on your keyboard.
     
    2. Navigate to the Apex Legends Folder:
     
    • Go to Local Disk (C:).
     
    • Open the Program Files folder.
     
    • Find and open the EA Games folder.
     
    • Locate and open the Apex folder.
     
    3. Modify Apex Launcher Properties:
     
    • Inside the Apex folder, find the Apex Launcher application (usually an .exe file).
     
    • Right-click on the Apex Launcher and select Properties from the context menu.
     
    4. Set Run as Administrator and Disable Full-Screen Optimization:
     
    • In the Properties window, go to the Compatibility tab.
     
    • Check the box for Run this program as an administrator.
     
    • Check the box for Disable full-screen optimizations.
     
    • Click on Change settings for all users to apply these settings to all profiles.
     
    • Click Apply, then OK to save the changes.
     
    5. Open EA and Launch the Game:
     
    • Open the EA app on your computer.
     
    • Launch Apex Legends from the EA app.
     
    • You will be prompted to sign into your Origin account.
     
    • After signing in, you can open and play the game.
  • Disuke_Zotero's avatar
    Disuke_Zotero
    Seasoned Newcomer
    5 days ago

    My friend has the same exact problem too, after EAC initialization then PC freezes to the point that it went into repai mode.