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Lt_Dan575's avatar
Lt_Dan575
5 years ago
Solved

PC shutting down mid game

As title says, PC will shut down in the middle of a game. No warnings, nothing, honestly it looks like when there's a power outage and the PC shuts down immediately. I can boot up afterwards no problem. Only happens with Apex and in the middle of a match. Also only happened in the past month, this is the second time now. Last time happened about a week ago. I can't really provide error codes or crash logs obviously since the computer shuts down so quickly, unless they're stored somewhere on Steam.

Specs:

I7-9700k

RTX 2070

16GB RAM

Windows 10

  • Lt_Dan575's avatar
    Lt_Dan575
    5 years ago

    I figured out the problem, PC was shutting down to due to CPU overheating. I replaced my AIO cooler and I haven't had a shutdown playing Apex since. Sorry for the trouble, this thread can be closed.  Thanks for all the help regardless.

6 Replies

  • Lt_Dan575's avatar
    Lt_Dan575
    5 years ago

    Not every game. Yesterday when it happened, I had played at least 5 or 6 games prior with zero issues. The incident is very spontaneous and kind of random and it only just happened this last month. DxDiag attached.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @Lt_Dan575 Thank you for sharing, Not seeing anything relating to apex, To check do you have any Anti-cheats or other software running when this happens?
  • Lt_Dan575's avatar
    Lt_Dan575
    5 years ago

    I don't use any Anti-cheats other than the one Apex makes me use (which I think is Easy Anticheat). I run Discord in the background but other than that, I don't really have any other programs running in the background to boost my FPS. I did install Kasperky Antivirus recently and that could be the issue but I've never had issues with AVs and Apex. 

  • Lt_Dan575's avatar
    Lt_Dan575
    5 years ago

    I figured out the problem, PC was shutting down to due to CPU overheating. I replaced my AIO cooler and I haven't had a shutdown playing Apex since. Sorry for the trouble, this thread can be closed.  Thanks for all the help regardless.

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